FAQ

Q: When will my order be shipped?
A: Orders are usually shipped within 2 business days after receiving your order.

    Q: How is my order shipped?

    • All non-continental US orders MUST select the appropriate shipping destination; otherwise, your order will be cancelled and money refunded due to lack of postage.
    • The Source Bookstore sends all orders via USPS First Class mail.
    • Domestic shipments to the lower 48 states should take 2-5 business days.  Allow additional time when shipping to Alaska, Hawaii, US Territories, or Canada.
    • We do not accept international orders except for Canada.

    Q: Where are you located?
    A: We are on Acker Drive, behind Sherwood Baptist Church (2201 Whispering Pines Road, Albany, GA 31707).
    Click for map.

    Q: What are your hours?
    Monday, Tuesday, Thursday: 10 am - 2 pm
    Wednesday: 10 am - 2 pm; 5:30 pm - 7 pm
    Sunday: 9 am - 12:30 pm

    Q: How can I contact you?
    A: We'd love for you to come visit us! But, you can email us at TheSource@SherwoodBaptist.net or call us at 229.431.9330.

    Q: Why do I have to enter a credit card if my total is $0?
    A: The Sherwood website has to send credit card information to a gateway company for financial approval or denial. Our site calculates the cart total, but does not analyze the total. Once the purchase button is selected, the purchase information is sent encrypted to be approved. If a credit card number is not present, the gateway company will reject the request resulting in a denial of your order. If the credit card information is present, then they will approve the card and then process the order for $0. If your cart total is $0, your credit or debit card will not be charged.

    Q: What credit cards to you accept?
    A: American Express, Discover, Mastercard, and VISA

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